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- Industries - Discover business and technology services, solutions and products, tailored to your specific industry.
- Industries / Insurtech - Sirma assists insurance companies and brokers in utilizing the latest digital technologies for seamless customer interaction.
- Industries / Finance - Read how Sirma supports banks, insurance companies, insurance brokers and financial institutions in the use of all up-to-date digital technologies.
- Services - Sirma's services help organizations transform their business into Intelligent Enterprise & create improved customer experiences efficiency & new revenue streams
- Services / IT Services for Startups - A pool of talented IT experts empowering Startups. Established technology partner for nearshoring IT outsourcing. We help companies better manage and augment their IT teams and increase ROI at the same time.
- Company / About Sirma - Sirma is one of the largest privately-owned Bulgarian IT groups, founded in 1992. We create custom software solutions and services for a wide range of industries.
- Success Stories / Tackling the Global Threat of Antibiotic Resistance -
- Success Stories / Revolutionizing the Automotive Industry with Cutting-Edge Innovation -
- Success Stories / Ada Mall Loyalty Club - The customer Intelligence and monetization platform boost existing marketing activities, direct communication, and customer engagement performed in an omnichannel environment.
- Success Stories / Gain Competitive Edge with Conversational AI - Conversational AI serves as a multipurpose sales and customer support bot that performs various functions. It acts as an intelligent sales and customer service assistant by automated proactive interaction with the customers in a natural way.
- Success Stories / Successful Collaboration with an Israeli Start-up - Sirma Solutions team offers IT team augmentation for the most productive and fruitful relationships, helping startups to create software products and novel mobile applications.
- Success Stories / Medrec:M in Aid of Assisted Reproduction - Sirma Medical Systems announces partnership with Medical Centre (MC) “Dr. Kalchev”.
- Success Stories / Notos Bulgaria | Unified Commerce Platform - CIM platform offers tools for data collection, analysis of consumer behaviour, provides recommendations and forecasts to increase online sales and communications with customers.
- Success Stories / Remote core banking system upgrade in times of pandemic - The project aims to improve the retail banking processes, including functional areas of accounts and savings, customer data, loan management, front office and tellers, treasury and assets management activities.
- Success Stories / Sirma Responds to COVID-19 - iSelfCheck - iSelfCheck gives employees and employers a collaborative platform that enables a joint best effort to ensure a healthy workplace
- Success Stories / Telemedicine and the new service models in healthcare - Telemedicine is the use of communication technologies, computers, and mobile devices, to access health care services remotely. It can be used to treat chronic conditions, monitor patients, provide medical education, and expert consultations.
- Success Stories / Cloud migration to AZURE® | Case study - Migration to the cloud enables the business to optimize costs for software licenses, hardware updates, and gain benefits from the increased capacity.
- Success Stories / Souperstar starts redeeming rewards - Customer loyalty is a primary strategic objective, and marketing is strongly focused on it. We are aware that brand reputation is a significant factor in keeping customer loyalty and push companies to seek innovative ways to increase the equity of their brands.
- Success Stories / Financial Crime Investigations Empowered by Semantics - Semantic software technology helping financial crime investigation of internationally traded national assets. Anti-money laundering, asset tracking and recovery.
- Success Stories / Omnicar Insurance Broker Goes Online - Omnicar Insurance Broker was able to expand sales of TPL insurance coverage using the online channel and offering a new product. Increase clients with 30%.
- Success Stories / Corporex is Set for Growth - The Insurance Broker Corporex uses the Sirma Insurance Broker Platform to pave its way to growth.
- Success Stories / Information Systems for Speedy - Colocation and operations of entire IT infrastructure in a safe environment. Hardware servers and storage provided by Sirma's data center.
- Success Stories / Web Register for Bulgarian NCPRMP - Public e-portal where each citizen can check the legitimacy and the price of each medicine distributed on the Bulgarian medicine market.
- Success Stories / Galleria Loyalty Club - How Loyax helped Galleria Shopping Malls to implement a tenant-independent loyalty program. How to get a detailed picture of customer buying habits, identify shopping trends and adjust their offers accordingly.
- Success Stories / Allianz Bank Achieves its New Image - Allianz Bank decided to modernize business, operations model and processes and to provide efficient products and services to its retail and midmarket clients.
- Success Stories / Euromoney Case Study - Data management platform to process a substantial diversity of knowledge domains, including trading in commodities, macroeconomic research and more.
- Insights and Webinars / Inclusive Finance - Financial inclusion makes financial services accessible to all individuals and businesses. It aims to remove barriers to participation in the financial sector and improve lives.
- Insights and Webinars / IT Outsourcing | 2024 - Explore emerging roles, trending technologies, and the influence of Eastern Europe in the dynamic field of IT outsourcing. Stay ahead by understanding these key trends shaping the IT landscape in 2024.
- Insights and Webinars / Technology Trends 2024 - Key trends in 2024 - from generative AI to sustainable tech. How organizations must address challenges to stay ahead.
- Insights and Webinars / Current Innovations and Future Prospects of AI in FinTech - AI is driving financial innovation by being implemented in risk management, personalized financial services, customer service, regulatory compliance, and automation of back-end operations.
- Insights and Webinars / Virtual Assistants - AI virtual agents improve customer service and efficiency and reduce costs. Provide a consistent, convenient and responsive UX, ultimately leading to increased customer satisfaction and better operational performance.
- Insights and Webinars / Building and Deploying Applications in the Cloud - Cloud-native development involves designing and developing applications specifically for cloud environments, taking full advantage of the cloud's scalability, flexibility, and agility.
- Insights and Webinars / Catching up with the Future of Payments - PSD3 aims to enhance secure e-payments for customers in the EU, increase the number of PSPs and clear the ambiguity regarding the wide adoption and implementation of Open Banking.
- Insights and Webinars / Money 2020 Event | 2023 Edition -
- Insights and Webinars / The Promising Future of Invisible Banking - Embedded banking enables integration between all digital touchpoints of customers with all banking products and services. Each business can integrate a financial solution into its product offering ecosystem.
- Insights and Webinars / Web 3.0 in Financial Services - the Game Changer - Web 3.0 represents a major turning point in the evolution of the internet and brings unprecedented levels of decentralization, transparency, security, and personalized experiences to financial services.
- Insights and Webinars / Embracing the Future Technologies Today to Find Success Tomorrow -
- Insights and Webinars / The Future of Payments | MWC Barcelona - Discover the latest trends in fintech from MWC Barcelona 2023. Learn how AI, blockchain, and virtual reality are transforming the financial industry and making payments more efficient than ever.
- Insights and Webinars / Mastering the Art of Disciplined Innovation -
- Insights and Webinars / Strategic IT Outsourcing - Strategic IT outsourcing helps acquire IT services, products, and solutions. It aims to ensure the delivery of quality services that support the growth and success of the organization.
- Insights and Webinars / AI in Banking - AI-empowered features help banks create personalized offers and address the evolving needs of their customers in the different stages of the human life cycle.
- Insights and Webinars / Artificial Intelligence and Fintech - Digital banking solutions that use Artificial Intelligence and Machine Learning to manage data in order to predict users’ needs and offer personalized products.
- Insights and Webinars / Digital Banks will Dominate Financial Markets -
- Insights and Webinars / Digital Transformation in Banking - Top tech trends that will reshape the banking industry are artificial intelligence, machine learning, blockchain, and the creation of ecosystems with third partners.
- Insights and Webinars / Innovations in Financial Services - Sirma's team consists of highly qualified domain experts, business analysts, and software developers that help banks undertake their successful digital transformation.
- Insights and Webinars / Modernizing Legacy Systems - The technology revolution in finance has created a need for legacy systems modernization. The upgrade of the core platforms and apps forces banks to embrace overall modernization strategies to jump into the digital era.
- Insights and Webinars / The next 5 in each digital banking agenda - FinTech and banks are in a race for digital innovations, and with the emergence of new technologies, traditional banking has to adapt to current trends.
- Insights and Webinars / Conversational AI Chatbots - Melinda is a conversational AI chatbot that interacts with people and understands in context what an individual is asking, creating a human-like experience.
- Insights and Webinars / Technology partnership - Choose the right technology partner for your next IT project. Sirma offers managed IT services and the capability of developing custom software and implementing Conversational AI solutions at a scale.
- Insights and Webinars / Melinda - The conversational AI bot Melinda uses machine learning, natural language processing and understanding. This allows Melinda to interact with bank clients, to analyze and understand the context of the conversation it is part of.
- Insights and Webinars / 10 Steps in building an AI chatbot - Melinda is an intelligent customer service platform that incorporates a new generation, intelligent bot. It can understand individual intentions using natural speech patterns instead of specific search keywords.
- Insights and Webinars / Give your Bank a Competitive Edge with Intelligent Chatbot - Use Case for Banks and Fintechs - Customers expect innovative digital banking that is available across channels and tailored to their immediate needs.
- Insights and Webinars / AI Applications Banks Must Have - Melinda is an intelligent bot of a new generation, which understands human intentions and the conversation is closer to natural speech. There is no need for customers to use specific terms in their queries.
- Insights and Webinars / Digital Wallet - Up2Pay uses the available Open banking processes to carry out account to account payment transactions initiated by a merchant and authorized by a payment service user.
- Insights and Webinars / Bulgarian Software Industry 2020 - The annual report Barometer 2020 presents the state of the software sector in Bulgaria. The survey is prepared for BASCOM with the assistance of CBN Pannoff, Stoycheff and Co.
- Insights and Webinars / Digital transformation in banks - experts talk - Did COVID-19 catch the banks unprepared for the upcoming situation, and what are the critical actions for success?
- Insights and Webinars / Video banking - Video banking is similar to branch-like collaboration where transactions, operations, authentication, and identification procedures are executed, documents as photo ID exchanged, and electronic signatures captured.
- Insights and Webinars / Banking innovation in times of pandemic: "Mission Possible" - In this virtual round table, we have invited banking experts, working in the field of open banking initiatives, IT consulting, implementation of TEMENOS solutions, and payment services. They will discuss the state of the banking industry today.
- Insights and Webinars / The new normal - Open Banking Suite is a modular solution providing all the necessary PSD2-compliant services and products for the financial sector. Use as a bundle or only module you need, depending on the specific needs of your organization.
- Insights and Webinars / Knowledge Graphs and RegTech Data Management - Knowledge graphs provide a powerful way to integrate diverse data from disparate sources and to further enrich this data via automatic reasoning. They help RegTech companies make sense of complex data.
- Insights and Webinars / How Cloud Migration Could Save Your Business in the Covid-19 Age - Cloud migration can help businesses transition to a new way of working and prepare for the future. The technology has been increasing popularity in recent years and it can help businesses to future-proof, even in an age of great uncertainty.
- Insights and Webinars / COVID-19 drives the transition to a cashless world - Now is the time to go cashless and lots of new payment services to be adopted. Read the expert opinion about the ongoing transformations in the financial industry and payment technologies.
- Insights and Webinars / Cloud Migration - 10 Reasons to Make the Switch - Interested in migrating your business to the cloud? There are numerous benefits for your business. Here are 10 reasons why you should migrate today
- Insights and Webinars / Open Banking | New Banking Profitability Model - Fintechs, open banking and APIs create new ways of banking. To gain a competitive edge, banks must look at how to build new profitability models.
- Insights and Webinars / PSD2 IT Consulting and Implementation - Sirma specialist teams offer PSD2 consulting expertise to bring innovation to banking. Working in unison with banks we design, build, and bring to production, PSD2 enabled solutions.
- Newsroom - Stay up to date with the latest press releases, news, events and financial announcements.
- Newsroom / Double Materiality in Action - Sirma has been prioritizing sustainability even before the term became globally recognized.
- Newsroom / Greener Future & Sustainability -
- Newsroom / Empowering Innovation Ecosystems and Public Support to Boost Business R&D - The OECD Science and Technology Policy Committee organises a discussion on public support for business R&D and Innovation.
- Newsroom / Investor Finance Forum 2023 -
- Newsroom / Career Show 2023 - Leading career expo for qualified personnel and employers from Bulgaria and Europe.
- Newsroom / Sirma Business Consulting Joined the Bulgarian Business Leaders Forum -
- Newsroom / Season Two of Sirma Venture Lab is Now Open - Sirma Venture Lab offers complete support and education on various tech and business skills to bring your startup to the next level.
- Newsroom / Top 100 Technology Companies in Bulgaria | 2022 -
- Newsroom / Sirma Venture Lab DEMO Day 2023 -
- Newsroom / Sirma | Money2020 EU - Sirma Solutions participates in the leading fintech trade show Money2020 EU, which will take place from June 6th to 8th, 2023, in Amsterdam. The company presents its innovative solutions and services that transform the financial industry.
- Newsroom / Sirma Group Holding AD Fully Acquired Sciant AD - Sirma Group Holding acquired the remaining 22,2% capital of the subsidiary Sciant AD on April 3, 2023.
- Newsroom / Wood & Co Equity Research Report 2022 - The investment bank Wood & includes an assessment of the Group, financial indicators, market analysis, financial forecasts, and a description of the risks.
- Newsroom / The IT market - In crisis or The remedy for All Remaining Sectors - Interview with Tsvetan Alexiev, Chief Executive Officer of Sirma Group Holding.
- Newsroom / Sirma Go Green - This weekend Sirma's team planted their first forest of beech trees
- Newsroom / Investor Finance Forum 2022 - The investor finance forum is the largest financial and investment community event in the Balkan region.
- Newsroom / Sciant AD Acquires the Albanian IT Company ReSolutions - Sciant AD - a subsidiary of Sirma Group Holding AD, acquired its foreign partner - the company "ReSolutions" Shpk, registered in Albania.
- Newsroom / TBI Info Became Sirma InsurTech - Sirma InsurTech is specialized in business and technology consultancy services, software development, implementation, and integration services for the insurance business.
- Newsroom / Sirma Group Holding acquired 55% of TBI Info - Sirma Group Holding JSC acquires 55% of TBI Info AD. The company specializes in the development and implementation of software solutions for business management, cloud systems, and integrated mobile applications.
- Newsroom / Money2020 EU | 07-09 June 2022 - The biggest fintech event in Europe. Your place to connect with the industry leaders and access new knowledge and insights to level up in money.
- Newsroom / Integral Venture Partners Acquires Ontotext -
- Newsroom / Sirma Venture Lab 2022 - Sirma launches its Incubator – Sirma Venture Lab in partnership with Innovation Capital, securing funding for promising startups from Bulgaria
- Newsroom / Sirma Celebrates its 30th Birthday -
- Newsroom / Sirma Group Holding | Interim Consolidated Results 31.12.2021 -
- Newsroom / Mobile World Congress 2022 Barcelona - The Mobile World Congress is the world’s largest and most influential connectivity event, showcasing how the entire digital ecosystem transforms lives and significantly supports global recovery.
- Newsroom / Sirma Group Holding Acquires Sciant -
- Newsroom / Melinda | Money 20/20 Amsterdam - Melinda is a new generation of Conversational AI, specially designed for the banking sector, which uses machine learning, natural language processing and understanding (NLU and NLP) technologies.
- Newsroom / EngView Package & Display Designer SaaS - EngView Packaging Suite is a desktop and cloud solution for structural design and online ordering of boxes and POP/POS displays. It offers a wide range of tools that speed up and automate day-to-day jobs and work tasks.
- Newsroom / New Stock Exchange Code for Sirma's Shares - Sirma Group Holding shares, listed on the Bulgarian Stock Exchange, will be trading with a new exchange code SGH (BSE:SGH) since February 15, 2021.
- Newsroom / Wood & Co. Equity Research - The investment bank Wood & Co is specialized in the European emerging markets. It was selected to conduct investment research on a limited number of public companies in Eastern Europe under the Research Coverage Program.
- Newsroom / Annual GM 2019 - Sirma Group Holding carried out the regular General Meeting of its shareholders through the Electronic Platform for General Meetings of the Central Depository
- Newsroom / Best ICT companies Top 100 for 2019 - Sirma Group Holding achieves prestigious positions in the critical categories in Top 100 ICT companies in Bulgaria for 2019. The company provides full-service software development, IT system integration, and consultancy.
- Newsroom / Ontotext and Semantic Web Company partnership - Ontotext and Semantic Web Company, two of the strongest voices advocating the value of knowledge graphs for organizations dealing with large amounts of diverse data, have announced a strategic partnership.
- Newsroom / SME equity research program EBRD - Sirma Group Holding JSC (SKK) is included in the SME equity research program whose primary goal is to attract the attention of the international investor community.
- Newsroom / Sirma and Madara Invest partnership - Madara Invest provides a fintech solution, which will bridge the gap between traditional banking and other financial services, and the revolutionary fintech ecosystem.
- Newsroom / Tsvetan Alexiev Announcement About the New Era of Telemedicine - Medrec: M, Diabetes: M, Cardiac: M, Clinic: M are part of the Sirma Medical Suit - our holistic solution for new healthcare – the health care of the future.
- Newsroom / Free Home-office Licenses to Keep Productivity - EngView Systems Sofia, a part of Sirma Group, is giving free home-office licenses to help its customers keep productivity and work processes during the coronavirus outbreak.
- Newsroom / COVID-19 measures - Sirma Group Holding announced its "Emergency Management Program" regarding the COVID-19 pandemic and the state of emergency declared by the Bulgarian Government on March 15, 2020, and the impact they will have over the company operations
- Newsroom / Fintech Summit 2020 - The Annual FinTech & InsureTech Summit in Sofia gathers industry leaders, visionaries and innovators, and showcases how digital transformation is redefining the future of the financial services.
- Newsroom / BG Software Industry Surpasses 3 billion BGN - IT Barometer 2019 presents the state of the Bulgarian software industry. The revenues hit a significant growth of 23% in 2018 and already exceed 3 billion BGN.
- Newsroom / euBusinessGraph Marketplace - A unified platform that integrates, harmonizes and enables publishing of company-related data, which consumers search, analyze, and compare.
- Newsroom / EngView to demonstrate packGATE - EngView to demonstrate its new cloud and e-commerce solution for printing and packaging companies at ExpoPrint Latin America.
- Newsroom / Chatbot Welcomes Sirma's Website Visitors - Sirma’s chatbot is specifically designed to help the website visitors, providing them with the most important corporate information about Sirma Group.
- Newsroom / SKK to Trade Premium on the BSE - The shares of Sirma Group are included in the leading “Premium” segment of the Bulgarian Stock Exchange. This official statement was announced by the Board of directors of the BSE.
- Newsroom / Sirma at EBRD event - Sirma (BSE:SKK) is among the five Bulgarian companies that present their leading technologies and products to investors.
- Newsroom / Ontotext Challenges IT Squads - Sirma demonstrates the power of GraphDB and how can be revealed the hidden links through open data from different public sources.
- Newsroom / Sirma Celebrates 25 Years - Sirma Group, one of the largest Bulgarian IT groups, turned 25 years in 2017. Sirma creates AI-based software products and business applications.
- Newsroom / Top 100 IT Companies - Annual rankings of the leading business newspaper Capital with its survey Top 100 of Bulgarian Companies, and Top 100 ICT company research carried out by ICT Media.
- Newsroom / Ontotext won funding for €3.1M - Ontotext won financing of 3 research projects under the H2020 program of the EU Commission in Q3 2018 - WeVerify, EXA MODE and InnoRate.
- Newsroom / Sirma's Q3 2018 - New Sirma clients in the US.
- Newsroom / Sirma's Wheel of Good - As a part of its CSR program, Sirma joined the campaign of the Bulgarian Red Cross for support of centers for “Home Care” for elderly.
- Newsroom / Sirma with New Finnish Distributor - Announced a partnership with a leading Finnish IT distributor, to promote and deliver Sirma’s software solutions and services in the field of Cultural Heritage.
- Newsroom / Sirma to Enter Mexican Market - Sirma group signed a partnership contract with an established Mexican IT distributor - Global Computing which team will provide marketing, distribution of software and training courses.